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Les billets en euros

BILLETS ENDOMMAGÉS

BILLETS ENDOMMAGÉS

Des billets en euros authentiques et de très bonne qualité sont le garant de la confiance du public. C'est la raison pour laquelle les banques centrales nationales vérifient l'authenticité de tous les billets et s'assurent qu'ils ne sont pas endommagés ou sales avant de les remettre en circulation.


Billets endommagés

Les billets en euros endommagés (par exemple brûlés partiellement, déchirés ou décomposés) et remplissant certains critères sont échangés par les banques centrales nationales (BCN) de la zone euro. Ainsi, une BCN remplace tout billet en euros endommagé si vous lui présentez plus de la moitié d'une coupure ou si vous pouvez prouver que la partie manquante (plus grande que la moitié) du billet a été détruite. Les billets endommagés intentionnellement ne sont pas remboursés.

Les BCN remplacent en général les billets endommagés gratuitement. Des frais sont facturés pour les billets qui ont été accidentellement endommagés par suite de l’activation d’un dispositif antivol.

Les billets émis par les banques centrales nationales

Les BCN disposent, pour la vérification des billets qui leur sont renvoyés, de machines en permettant un traitement entièrement automatisé. Ces machines trient les billets afin de maintenir un niveau élevé de qualité. En 2010, les BCN ont jugé quelque 5,8 milliards de billets impropres à la circulation et les ont remplacés. Les billets salis ou endommagés sont détruits.

Veuillez prendre contact avec votre BCN pour plus d'informations


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TERMS AND CONDITIONS


LETTER OF INTENT

We wish to use the electronic media and/or print media produced by the European Central Bank (ECB) to disseminate it further. We declare that:
1. Any information or materials received from the ECB will be used for information purposes only.
2. We will not use the “€ OUR MONEY” logo for purposes that could be detrimental to the euro nor for commercial or advertising purposes, and we will adhere to the style guidelines provided in the partnership kit.
3. Any electronic materials, pictures, files or documents provided by the ECB will remain its sole property. The ECB will reserve its or third-party copyrights. We will not pass any information or materials received from the ECB to any third party, except for production purposes.
4. Should we use the original master files of materials prepared by the ECB, we will preserve the integrity of the text.
5. We pledge to follow the reproduction rules for euro banknotes and coins as published in the Official Journal of the European Union and available on the ECB’s website at www.ecb.europa.eu/euro/html/reproduction.en.html
6. If we use electronic media online, we will include a link to www.new-euro-banknotes.eu and we will inform the ECB where the material has been used. We will inform ECB of the material used and will forward the links.
7. If we wish to distribute ECB materials, we understand that the stocks are limited. We will inform the ECB of the number of copies distributed, the means of distribution as well as the target groups.
On behalf of the company/institution mentioned above, we declare that we will refrain from using any materials either in printed or electronic form provided by the ECB until our membership of the Partnership Programme has been confirmed.
We will be liable for any damages incurred by the ECB should we not act in accordance with this Letter of Intent.
We also understand that the ECB reserves the right to terminate our membership at any time.


DISCLAIMER

This privacy notice is made on behalf of the European Central Bank (ECB) and applies to Havas 360, its sub-contractors and all central banks referred to as data processors below.
When you fill in the form on the website http://www.new-euro-banknotes.eu/, we collect personal information directly from you in order to provide you with information on euro banknotes. Your data will be used only for that purpose. You cannot receive information if you do not complete the form.
We keep information on your activity with us and delete it after three years of inactivity. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use this personal information to deal with your request(s), manage your account and offer you other ECB publications.
We disclose this information to our sub-contractor CetSI and on a need-to-know basis to the relevant data processors.

A. Your choices

1) You have the right to see the information that we have about you and to get mistakes corrected by contacting Havas 360;
2) You have the right to delete your account with Havas 360.

B. Important

Your information is protected by European Union law. National data protection laws apply in relation to the technical and organisational security measures to be applied by the data processors mentioned below, unless the data processor is the ECB. Contact details for the European Data Protection Supervisor can be found at http://ec.europa.eu/justice/data-protection/bodies/supervisor/index_en.htm.

C. How to reach us

C.1 Contact data of data controller

Egidijus Paleckis
European Central Bank
Sonnemannstrasse 22
60311 Frankfurt am Main
Germany
Phone: +49 69 1344 5312
E-mail: egidijus.paleckis@ecb.europa.eu
www.ecb.europa.eu

C.2 Contact data of data processors

C.2.1 General data processors

Laurent Lé
Havas 360
29/30 quai de Dion Bouton
Puteaux Cedex 92817
France
Phone: +33 1 58 47 92 43
Fax: +33 1 58 47 86 00
www.havas360.fr

Jerome Ospitaletche
CetSI
93/105 rue Veuve Lacroix
92000 NANTERRE
Phone: +33 1 41 19 40 50

C.2.2 Data processor for Member States and third countries

See data controller.

D. Final provisions

Data controllers may change this privacy notice from time to time by updating this page. You should check this page occasionally to ensure that you are satisfied with any changes. This privacy notice is effective from 22 November 2013.

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